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Privacy Policy

How we collect, use, protect, and handle information shared with Business Mail Services.

Last updated: 22 April 2026. This policy is provided for business transparency and should be read with our Terms & Conditions, Terms of Use, SLA, and Refund Policy.

1. Who we are

Businessmailid.com, operating as Business Mail Services, is a brand of pCube Software Solution. We provide business email consultation, plan guidance, setup, migration support, hybrid mail planning, and related assistance for companies in India.

2. Information we may collect

We may collect information that you voluntarily submit through our website, WhatsApp widget, phone, email, inquiry forms, meetings, or support conversations.

  • Name, company name, email address, phone number, address, city, and business contact details.
  • Domain name, current email provider, number of users, plan preference, migration requirement, and support requirement.
  • Messages, attachments, technical details, DNS or mailbox information shared for service delivery.
  • Website usage data such as browser type, device information, IP address, referring page, and analytics data where applicable.

3. How we use information

We use information for lawful business purposes including responding to inquiries, preparing quotes, recommending email plans, setting up accounts, handling migration, providing support, improving our website, maintaining records, preventing misuse, and complying with applicable legal obligations.

4. Consent and communication

By submitting your details to us, you consent to being contacted by phone, email, WhatsApp, SMS, or other reasonable business communication channels for inquiry response, quotation, service delivery, support, billing, renewal reminders, and related business communication. You may request that we stop non-essential marketing communication.

5. Sharing with service providers

We may share necessary information with technology providers, domain or hosting providers, Microsoft, Google, Zoho, WhatsApp or communication tools, payment or accounting providers, professional advisers, and support partners only where needed for quote processing, service delivery, compliance, security, or business operations.

6. Third-party platforms

Business email products and communication tools may be provided by third-party companies. Their privacy policies, terms, availability, security controls, pricing, and data practices apply independently. We are not responsible for third-party acts, omissions, downtime, data handling, policy changes, or platform decisions.

7. Data security

We use reasonable administrative, technical, and operational safeguards to protect information. However, no website, network, email, cloud platform, or online transmission can be guaranteed to be completely secure. You are responsible for sharing accurate information and avoiding submission of unnecessary sensitive data.

8. Data retention

We retain information for as long as reasonably required for inquiry management, service delivery, legal compliance, accounting, dispute prevention, security, and business records. We may retain limited records even after service completion where legally or commercially necessary.

9. Your requests

You may contact us to request access, correction, update, or deletion of your personal information, subject to identity verification, applicable law, contractual obligations, accounting requirements, and legitimate business needs.